Store Policies

Please review our store policies below for information regarding orders, shipping, returns, exchanges, and customer support. We are committed to providing quality products and a smooth shopping experience with every purchase.

Shipping Policy

Orders are processed within 2–5 business days. Once shipped, standard delivery typically takes 3–7 business days depending on your location. Tracking information will be sent to the email provided at checkout. Please note that shipping times may vary during holidays, launches, or high-volume sales periods.

Returns & Exchanges

We accept returns or exchanges within 14 days of delivery for eligible items. Products must be unworn, unwashed, and in original condition with tags attached. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Order Policy

Please double-check your shipping address and order details before placing your order. INNER WERK is not responsible for delayed, lost, or stolen packages once marked delivered by the shipping carrier. All custom, limited edition, and sale items are final sale.

Customer Support

Our team is here to help with any questions regarding your order, sizing, shipping, or product information. Please allow 24–48 business hours for a response to all customer support inquiries.

Contact us at 813 863 4225